Privacy Policy

Last updated: January 27, 2026

iLearn Engineering Ltd (“us”, “we”, or “our”) operates the iLearn Engineering^® website, including the iLearn Portal. (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://ilearnengineering.com

1. Introduction

iLearn Engineering Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

iLearn Engineering Ltd is an online college offering courses and qualifications.

Company name: iLearn Engineering Ltd
Company number: 13140344
Registered office: 20 Wenlock Road, London, N1 7GU, England
Website: www.ilearnengineering.com

We act as the data controller for the personal data we process.

2. Information We Collect and How We Use It

We may collect and process the following personal information:

Name
Email address
Postal address
Telephone number
Enrollment and course-related information
Any other information you voluntarily provide during enrollment or communication

How we use your information

We use personal data for the following purposes:

To provide and manage access to our courses and qualifications
To administer student enrollment and learning activities
To communicate with students and prospective students
To meet legal and regulatory obligations
To share required information with relevant awarding bodies
To send marketing communications (where permitted)
To improve our services, website, and user experience

3. Legal Basis for Processing Personal Data

Under UK GDPR, we process personal data on the following lawful bases:

Performance of a contract – to deliver courses and educational services
Legal obligation – to comply with applicable laws and awarding body requirements
Legitimate interests – to operate and improve our business and services
Consent – particularly for marketing communications

You may withdraw your consent at any time where processing is based on consent.

4. Where and How Your Data Is Stored

Student information may be stored and processed using the following systems:

A bespoke WordPress-based CRM
Google Sheets (for enrollment and contact details)
Moodle LMS, using Google Single Sign-On (SSO)
Brevo for email marketing communications
Zoho Billing for payment processing

We do not store user passwords.

5. Sharing of Information

We only share personal data where necessary. This includes:

Relevant awarding bodies for the purpose of certification and qualification delivery
Service providers who support our operations (see Section 8)

We do not sell personal data to third parties.

6. Payments and Refunds

Payments for courses are processed securely through Zoho Billing.

Refunds are available within the first 14 days only
Payment by instalments constitutes a commitment to pay the full course fee

Financial information is handled directly by our payment provider and is not stored by us.

7. Marketing Communications

We may send marketing emails to:

Enrolled students
Prospective students who have expressed interest

Marketing emails are managed through Brevo.

You can unsubscribe at any time using the link in our emails
We do not send SMS marketing communications

8. Log Data

When you visit our website, we may collect information that your browser sends to us, such as:

IP address
Browser type and version
Pages visited
Date and time of visits
Time spent on pages

This data is used for analytics, security, and service improvement purposes.

9. Cookies

Our website uses cookies to improve user experience and analyse site usage.

Cookies may include:

Essential cookies – required for website functionality
Analytics cookies – including Google Analytics
Marketing cookies – including Meta Pixel

You can control or disable cookies through your browser settings. Some features of the site may not function properly if cookies are disabled.

10. Service Providers

We use trusted third-party service providers to support our services, including:

Website analytics and tracking
Email communication and marketing
Learning management systems
Payment processing

These providers only have access to personal data as necessary to perform their functions and are obligated to protect it.

11. International Data Transfers

Some of our service providers may process data outside the UK or European Economic Area. Where this occurs, we take appropriate steps to ensure personal data is protected in accordance with applicable data protection laws.

12. Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

13. Data Retention

Student records are retained only as long as necessary for legal and educational purposes, including compliance with awarding body and regulatory requirements.

14. Children’s Privacy

Our services may be used by individuals under the age of 18. Where this occurs, parental or guardian consent is required before personal data is collected or processed.

15. Links to Other Sites

Our services may contain links to external websites for educational purposes only. We are not responsible for the privacy practices or content of third-party sites not owned or controlled by iLearn Engineering Ltd.

16. Compliance With Laws

We comply with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect upon publication.

18. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us using the form on this website.

Terms & Conditions